Custom Rug FAQs

Custom rugs offer a world of possibilities for personalizing your space.

In this blog post, you’ll discover the range of materials available, from wool to synthetic fibers.

Learn about the various construction methods and how they impact durability.

We’ll also cover customization options for colors, patterns, sizes, and shapes.

Get ready to transform your home with a rug that’s uniquely yours.

Start exploring now!

Table of Contents
    Add a header to begin generating the table of contents

    Materials

    Q: What materials do you offer for custom rugs?

    A: We offer a wide range of materials, including wool, silk, cotton, jute, sisal, and various synthetic fibers like polyester and nylon.

     

    Q: Are your custom rugs durable?

    A: Durability depends on the material chosen.
    Wool and synthetic fibers are known for their durability, while silk and viscose offer a luxurious feel but may be less durable.

    Construction Methods

    Q: What construction methods do you use for custom rugs?

    A: We offer hand-tufted, printed and machine-made custom rugs.


    Q: What are the differences between hand-tufted and hand-knotted rugs?

    A: Hand-tufted rugs are made by punching strands of yarn into a canvas backing using a tufting gun, while hand-knotted rugs are made by tying individual knots by hand, resulting in a more intricate and durable rug.

    Colors and Patterns

    Q: Can I choose any color for my custom rugs

    A: Yes, we offer a wide range of colors and can match specific shades based on your requirements.

     

    Q: Are there any limitations on patterns or designs?

    A: Our advanced manufacturing techniques allow us to create virtually any pattern or design you envision, including intricate and complex designs.

    Sizes and Shapes

    Q: What sizes do you offer for custom rugs?

    A: We can create custom rugs in any size you require, from small accent rugs to large area rugs.


    Q: Can you make custom rugs in non-rectangular shapes?

    A: Yes, we can create custom rugs in various shapes, including round, oval, square, and even irregular shapes to fit your specific space.

     

    Ordering and Delivery

    Q: How long does it take to produce a custom rug?

    A: Production time varies depending on the size, materials, and construction method chosen.
    On average, custom rugs take between 10 – 25 days to produce.


    Q: Do you offer worldwide shipping?

    A: Yes, we offer worldwide shipping for our custom rugs.
    Shipping times and costs will vary depending on your location.

    Design Files and Customization

    Q: What types of design files do you accept for custom rug designs?

    A: We accept various file types, including JPG, PNG, AI, EPS, and PSD.
    We also work with photos and hand-drawn sketches, which our designers can digitize for production.


    Q: Can I provide my own design for a custom rug?

    A: Yes, we welcome customers’ own designs.
    Our team will work with you to ensure the design is suitable for the chosen material and construction method.


    Q: Do you offer design assistance for custom rugs?

    A: Yes, our experienced designers can help you create a unique design based on your preferences, style, and space requirements.

     

    Sampling and Proofing

    Q: Can I request a sample of my custom rug before full production?

    A: Yes, we offer sample swatches of materials and colors for approval.
    For larger or more complex designs, we can create a small sample rug for your review.


    Q: Will I receive a digital proof of my custom rug design before production begins?

    A: Yes, we will provide a digital proof of your custom rug design for your approval before starting production.

    Pricing and Payment

    Q: How do you determine the price of a custom rug?

    A: The price of a custom rug depends on factors such as size, material, construction method, and design complexity.
    We provide detailed quotes based on your specific requirements.


    Q: What payment methods do you accept?

    A: We accept various payment methods, including credit cards, bank transfers, and PayPal.
    We require a deposit to begin production, with the balance due upon completion.

     

    Delivery and Installation

    Q: Do you offer expedited shipping for custom rugs?

    A: Yes, we offer expedited shipping options for an additional fee.
    Please contact us for more information on lead times and costs.


    Q: Do you provide installation services for custom rugs?

    A: While we don’t directly provide installation services, we can offer guidance and recommendations for professional rug installation in your area.

     

    Sustainability and Environmental Impact

    Q: Are your custom rugs environmentally friendly?

    A: We strive to use eco-friendly materials and production methods whenever possible.
    Many of our rugs are made with natural, sustainable fibers like wool, jute, and organic cotton.


    Q: Do you have any certifications related to sustainability or fair trade?

    A: Yes, we have several certifications, including GoodWeave, which ensures our rugs are made without child labor, and the Global Organic Textile Standard (GOTS) for our organic cotton rugs.

     

    Scroll to Top

    Get A Quote

    Reply in a few hours

    Menu

    Monday – Friday
    9:00 a.m. – 06:00 p.m.